# Vineva: Software that works alongside your winery > Customers, orders, POS and a wine register under German wine law in one program. A lot runs on its own, you click little. You book only what your business needs. Launching 2027. Free and non-binding, we will write when we launch. ## What makes Vineva different You book each module on its own. What you do not need stays hidden. - **You see who stopped ordering**: Vineva evaluates your orders and shows who is overdue or drifting away. Every hint comes with its reason. - **Built around German wine law** (Approval pending): Cellar record, harvest record and bottle account under the new wine monitoring regulation. Approval pending, planned for the 2027 launch. - **POS with TSE**: Sell at the farm directly in Vineva, with TSE from fiskaly. Plus receipt, daily close and export for your tax advisor. - **Bonus, vouchers and customer card**: Points, credit, gift vouchers, annual bonus and a customer card in the wallet. - **iPhone app**: With the app you find customers, call, start navigation and take orders, also at the farm shop. With the POS module you take payments by Tap to Pay on the iPhone. - **Privacy from day one**: Data in the EU, access and deletion in one click and a history of all changes. ## Switching, testing and support - **We handle the switch** (Free at launch): We take over your data from the old program and load it into Vineva. Normally that costs 1,000 euros, at launch it is free. - **Try it with demo data** (Planned): A test version with demo data is planned. Documents say Test version Vineva. We approve access individually, there is no open demo. - **Support**: Get answers directly by WhatsApp with the developer or through a ticket. - **Connect your WooCommerce shop** (In testing): Articles and stock go to the shop, orders and customers come back. A customer portal comes with it. It is the first connection, more will follow. ## What changes in the winery - **Customer data**. Today: Spread across program, Excel and inbox. With Vineva: One profile per customer: orders, notes, emails, tasks. - **Retention**. Today: You notice late that a customer stopped ordering. With Vineva: Vineva shows who is overdue or drifting away. - **Orders**. Today: Retyping every document. With Vineva: One order, from it come delivery note and invoice. - **Connections**. Today: Data copied by hand from one program to the next. With Vineva: Open interface (API) for shop, shipping and more. - **Structure**. Today: One big package where you never use much of it. With Vineva: You book only the modules your business needs. ## Customer management, orders and invoices for your winery ### Everything about a customer in one place Every customer has a profile with a timeline: orders, notes, emails and tasks in one place. Price group, contact persons and preferences are stored. The search finds everything, also on your phone at the cellar door. - Price lists per customer group, exceptions per customer - Contact persons, relationships and referrals - Preferences, favourite wines and formal or informal address - Notes and timeline for every customer - Search that finds everything, also on your phone - Import your customer list with preview and undo More: https://vineva.eu/en/kundenverwaltung.md ### See who stopped ordering Vineva shows who usually orders and has gone quiet. It is based on your orders. From that come tasks, invitations to the new vintage and birthday greetings. - Overdue, at risk, regular: with a clear reason - Birthday greetings and invitations to the new vintage - Tasks and reminders, also on mobile More: https://vineva.eu/en/kundenbindung.md ### From order to parcel An order runs from quote through delivery note to invoice. At the cellar door you jump straight to the invoice. You set your own shipping rules, for example free from 12 bottles, and connect carriers and payment providers through connections. Invoices are e-invoices and cannot be changed after sending. - Your own shipping rules per customer group and country - Connection to parcel carriers - Various payment options More: https://vineva.eu/en/auftraege-und-rechnungen.md ### A lot inside, few clicks Vineva can do a lot but shows only what you need: few menu items, few required fields, everything else a module you switch on. You arrange columns, views and sections the way you work. Your logo and colour show up in the app and on your documents. - Your own views, personal or shared - Keyboard shortcut for search and quick add - Runs in the browser, installable on your phone More: https://vineva.eu/en/einfach-bedienen.md ### Open interface Vineva has an open API from day one. Shop, inbox, shipping, payments, bookkeeping and newsletter can be connected instead of copying data by hand. New connections arrive over time. - Take over customers and orders from your shop - Match emails and appointments - Webhooks for your own workflows More: https://vineva.eu/en/offene-schnittstelle.md ### Privacy from day one Your data lives on servers in the EU. Access and erasure for single people take one click, and retention periods are respected. A history shows who changed what and when. - Every winery is technically separated from the others - Access and deletion in one click - Support from us only with your approval More: https://vineva.eu/en/datenschutz-fuer-weingueter.md ## Book only what you need You switch on each module when you need it. - **Available**: Customers and index cards, Segments and tags, Tasks, Import and export, API and webhooks, Products and price lists, Orders, Invoices and e-invoicing, Shipping, POS with TSE, Bonus and vouchers, Wallet card, Wine register, iPhone app - **In the pipeline**: WooCommerce connection, Customer portal, Mail and calendar, Export for your tax advisor, Newsletter - **Later**: Tastings and bookings, Multiple warehouses ## Pricing The price is not set yet. You pay only for the modules you use. - **Core** (Price to follow, per month, amount to be decided): Customers and index cards; Segments and tags; Tasks; Import and export; API and webhooks - **Modules** (Price to follow, per module, add what you need): Products and price lists; Orders; Invoices and e-invoicing; Shipping; more modules over time - **Early bird** (Really affordable, for everyone on the waitlist): Well below the later price; You hear price and terms before launch; No commitment, leave any time All prices follow before launch and then apply to the early-bird phase. ## Frequently asked questions about Vineva ### When does Vineva launch? We plan to launch in 2027. We are building the foundations now. People on the waitlist hear the exact date first. ### Who is Vineva for? Wineries that sell direct, from family estates to larger businesses. Because Vineva is modular, you book only the areas you need. Vineva is for businesses, not for consumers. ### Can I bring my existing customer data? Yes. You upload your customer list as an Excel or CSV file, match the columns, see a preview and can undo the whole import. ### Does Vineva replace my current winery software? That is the goal. Because Vineva is modular, you replace it area by area. We recommend switching once all the modules your business needs are available. ### What does Vineva cost? Not decided yet. We plan a subscription where you add modules one by one. People on the waitlist get a really affordable early-bird price and hear the terms before launch. ### Where is my data stored? On servers in the EU. Every winery is technically separated from the others. ### What happens when I sign up? You get a confirmation email. Only after you click the link are you on the list. After that we write about the launch and important news. You can unsubscribe at any time with one click. ### Does Vineva work on a phone? Yes. Vineva runs in the browser and can be installed on your phone. A quick view shows customers, phone numbers and navigation in one tap. ### Can I try Vineva? A test version is planned. It works only with demo data, and documents say Test version Vineva. We approve access personally. Everyone on the waitlist hears first. ### Will Vineva help me switch from my old program? Yes. We export your data from the old system and import it into Vineva for you. Normally that costs 1,000 euros, and at launch it is free. ### How do I reach support? Directly by WhatsApp with the developer or through a ticket. ## Features - E-Label: https://vineva.eu/en/e-label.md - See all features: https://vineva.eu/en/funktionen.md --- Sign up. Vineva launches in 2027. You will hear the exact date and the prices before they go public. Launching 2027, waitlist open: https://vineva.eu/en/#waitlist This page as HTML: https://vineva.eu/en/ Summary for AI assistants: https://vineva.eu/llms.txt